Unqualified furniture due to internal furniture materials

What do you mainly look at when buying a sofa? Style, comfort, leather or cloth, whether it is good to care ... Most of the attention is "surface articles", durability and other "inside the glory" is often placed in the end. However, a quality survey report issued by the General Administration of Quality Supervision, Inspection and Quarantine recently showed that most of the unqualified sofas were lost in the internal structure: such as the requirements for the use of wooden parts, compression and permanent deformation. The reporter's investigation found that the internal structure of the sofa is not only less concerned by consumers, but also the salespersons are not much. You are really long-sighted when you purchase.

background

Unqualified because of the intrinsic

Recently, the General Administration of Quality Supervision, Inspection and Quarantine announced the results of the National Supervision and Inspection of the Quality of Soft Sofa Products. The results showed that the quality of 100 kinds of software sofa products produced by 99 enterprises in 18 provinces, autonomous regions and municipalities including Beijing and Guangdong showed that the unqualified rate reached 10%, and the unqualified products were mainly unqualified. Focus on the internal structure, such as "wood material requirements", "metal parts requirements", "seat density", "compression permanent deformation" and so on.

market survey

Internal materials are not yet publicized

Should the sofa be concerned? The reporter visited the home store as an ordinary consumer and found that although each product has a price tag, the price tag is generally marked with the product model, size, price, etc. The specific product materials are not mentioned, let alone the internals. The frame is up. The reporter observed that whether it is a leather sofa or a fabric sofa, there is no label on the sofa body to explain the specific material.

In the communication with the sales staff, the salesperson focused on the style, comfort and size of the sofa. For example, "this style is very popular, very temperament", "this model is very beautiful" and the like, only when asked about the internal structure, the salesperson will introduce, such as the product is a solid wood frame, using the "East Asian sponge", "High density polyurethane" and the like. Among the 8 brands interviewed, most of the salesmen just verbally explained that only one brand salesman took the internal material box of his own, and introduced in detail the difference between the sponges, springs, bandages, etc. used by other brands. I saw the specific materials used. Although a brand salesperson can detail the information about the sponge of a certain brand, the solid wood frame of any material, etc., but asked if the materials introduced can be clearly stated in the contract, the salesperson said: "These It is not written into the contract." When asked about the service life of the sponge, most of the brand's salesperson promised, "If there is a collapse, it will be returned within 15 years."

Sofa structure is different

In the market survey, the reporter learned that most of the sofa structure is divided into base + spring + elastic bandage + sponge, but there are also brand structure for the base + elastic bandage + sponge, for these two different structures, the reporter also heard the tit for tat The saying. Some salesmen said that "springs tend to cause the sponge to collapse and collapse, so the quality of the whole sponge sofa is better", while others say "spring + sponge feels comfortable, and the rebound elasticity is better", "the whole thick sponge is better than one It’s better to have a layer of sponge.

Consumers say

Heavy styles have to look at

On the one hand, the "understatement" of the salespersons, on the other hand, the "disdain" of the consumers. The reporter randomly interviewed several consumers who are watching the sofa in the market. They pay more attention to the "face" of the sofa, and "Lizi" rarely takes care of it.

Consumer Qiu said that she wants to buy a leather sofa, so she mainly compares the "model" and "cortex" of the sofa. As for the "sponge", it seems that "these are similar" and there is no concern. Mr. Lin said, “The main thing is to see if the sofa is uncomfortable to sit up, and then look at the style and what is the decoration in the house.” As for the “durability”, let the salesman pick up the sofa. However, "but I can't see any name", and finally I chose a sofa at the right price. Ms. Li thinks that the internal structure of the sofa is very important, but she said that she does not understand. It seems that the different sponges "have little difference", and they can only choose "trustworthy brands". She also said, "If you can There is a public notice, whoever uses what materials or materials, can go back and understand."

Expert statement

It is best to have a publicity before buying

In response to this situation, Zhu Changling, chairman of the China Furniture Association, said that some brands have demonstrated the internal structure of the sofa at the scene, but "such enterprises are relatively few." He said that although it is necessary to have a "furniture instruction manual" in accordance with the regulations, after all, "there is no good market in the market", "only big brands have it", so the material disclosure of the sofa does not be done in some places. He believes that if there is a detailed labeling of these materials, it is indeed beneficial to consumers to buy.

Structure has nothing to do with quality

The reporter reviewed the light industry standard of the People's Republic of China QB/T1952-2003 "soft furniture sofa" and found that if classified according to the elastic material of the seat surface, the standard divides the sofa into a concave spring and a cloth spring sofa, a snake spring sofa, and an elastic bandage. There are 6 kinds of sofas, sponge sofas, brown fiber sofas, hybrid spring sofas, etc., including the “snake spring sofa” and “sponge sofa” which are common in the market. Luo Hao, director of the National Furniture and Indoor Environmental Quality Supervision and Inspection Center, said that different The structure of the sofa and its quality does not have the difference between the "good and bad" that the salesperson said. For the salesperson "the spring and the sponge material are different, the contact is easy to cause the sponge to collapse and collapse, so the sofa without the spring is better", he said, the current standard has detailed provisions on the durability of the sofa, "regardless of the manufacturing method The guarantee of the use period does not affect the professional performance." But he personally thinks that from the sense of sitting, "the spring may be a little more comfortable. Of course, if the sponge is thick, the rebound is very good, no need Springs are also available."

Regarding the saying that "the thicker the sponge is, the better," "the whole sponge is better than the sponge." Luo Wei said, "The quality of the sponge is not necessarily related to the thickness. The quality of the sofa is moderate in density and good in resilience. In addition, it must meet the requirements of the site of use, not the thicker the better." As for the structure inside the sponge, "there is no specific requirement in the standard." Although Luo Wei said that "the sponge that is glued is really easy to open if it is not working well", he also emphasizes that "this is not absolute", and it is also necessary to consider the issue of the yield and cost of the sponge.

Pay attention to the sofa product grade

Luo Wei introduced that regarding the durability of the sofa, there are also clear rules in the standard, in which the sofa is also divided into some quality grades, such as qualified products, first-class products, superior products and so on. Among them, qualified products need to sit more than 25,000 times, and superior products must meet more than 80,000 times. Consumers can ask when they purchase.

He also said that if the sofa collapses, it may be caused by the following conditions: the spring is cracked and broken; the sponge does not rebound after it sinks; the internal frame is broken. If these conditions occur, it is a quality issue. Some sofas may cause problems due to unreasonable design. For example, the sofa is biased to a certain part, and the entire frame is too long, causing the middle to collapse easily.

Consumption advice

Do your homework before you buy.

Zhu Changling said that although there are not many disputes caused by the internal structure of the sofa, "the problem still exists." It is recommended that consumers do more homework before buying. It is best to know what materials are in the end, and ask for relevant documents, etc. Protect your rights and interests. For the salesperson's promise of "guaranteeing the sofa for 15 years without collapse", he also said that if the salesperson has a similar commitment, let him write the contract to protect his rights and interests.

Request product brochure

The reporter saw in QB/T1952-2003 "Software Furniture Sofa" that the standard requires "there should be signs on the product", and the content should include "1. Chinese name of the producer; 2. Address and communication information; 3. Factory inspection qualified Proof; 4. Furniture instruction manual." And "The contents of the label shall have at least the name of the main material of the product appearance, and the content of the product standard number and the warranty period of the product." Luo Wei also said that according to the relevant regulations, the furniture must have instructions for use, and the relevant standards for the materials and implementation of the products are clearly stated. He advises consumers to ask for product specifications at the time of purchase and try to buy products from big brands.

Look at the quality from the details

Li Zizheng, sales manager of Ai Ruisi sofa department, said that the quality of the product can be perceived through details. For example, the seat and back cover of the sofa are preferably loopers, and the zipper should be smooth and reasonable in length. If there is a tear-proof elastic at the bottom of the zipper, it means that the workmanship of the sofa is more delicate and more humane. The frame of the general sofa is made of solid wood frame. The consumer can let the salesperson open the base cabinet to see that the wood is smooth, without bark, breakage, insects, smashing, etc., and requires horizontal and vertical, without circular curvature.

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