MFP common faults and effective solutions

[Office Partner Information Center] The MFP is one of the most popular office equipment products in the market. Since the MFP has a relatively early time, many MFPs have entered the high-risk period, so users When you encounter a common malfunction of the MFP, first of all, calm down, then prescribe the right medicine, learn some common application skills and troubleshooting techniques, so that you can solve the problem well.
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Fault 1: After the software is installed, the functions of software scanning and copying are normal. However, when the printer prints a small icon in the lower right corner when the print command is executed, the print job disappears automatically and the print command cannot be issued.

Analysis: When such a fault occurs, it is first necessary to check whether the driver of the pin printer is installed in the user's system. For example, some stylus printers of Aipu have installed the driver, and have used this driver to print tickets, etc. The content will cause the HP All-in-One driver to fail to print. This type of problem is a conflict in software installation, so it is relatively simple to solve.

Solution: Because it is a software conflict, the user must first uninstall Epson's pin driver. After uninstalling, the test machine can print. If you still can't print, uninstall the all-in-one software and reinstall it. If the all-in-one that the user is using is the usb interface, please unplug the usb line first, then find the uninstallation program of the HP-related all-in-one from the "Start" and "Programs" to uninstall. Pay attention to the installation of the usb all-in-one. Do not connect the cable before installation. When the software prompts to restart, connect the usb cable. If the problem is solved after uninstalling the Epson ticket printer, you can continue to use it. Conversely, if you need to use an Epson dot matrix printer, you will need to uninstall the drivers for the HP all-in-one.

Fault 2: Do not recognize the 816/817 ink cartridge, but recognize the 27/28 ink cartridge

Solution: Because HP psc1118/1218 is specially customized for domestic customers, it can only recognize 816/817 ink cartridges under normal circumstances, but due to its firmware refresh error, this problem may be caused by setting/hardware to perform nvram reset operation. After the power is turned on, when the four small green lights are flashing, press and hold the “switch” and “paper type” keys simultaneously until the power is turned off automatically, and then turn on after a while (usually twice). If it is still not solved, apply for the whole machine to replace the machine. functioning normally.

Fault 3: The scan head is abnormally sounded in the original position and cannot be initialized.

Solution: It may be dust and aging of the scanning component; cleaning/hardware cleans the reference white and reference black inside the scanning glass cover, as well as the scanning lamp and mirror strip, and replace if it is not solved.

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