In order to save time when consumers pay for the bill, there is no need to wait in line, and there are more and more supermarket methods. Yesterday, when reporters visited the market, they found that some supermarkets in Fuzhou recently launched new tricks. Consumers can use the mobile phone self-service cashier in the supermarket shopping, no need to queue up in front of the cashier.
The reporter saw that in these supermarkets, consumers can shop like the online shopping, take out the mobile phone to open the supermarket app, scan the purchased goods and put them into the shopping cart, and wait for the purchase of the goods, the total amount to be paid has been displayed. In the phone. After submitting the order on the mobile phone and completing the payment, the mobile phone APP will automatically generate the order QR code. When the consumer goes out of the supermarket, the QR code is verified by the supermarket staff to complete the shopping, and there is no need to go to the checkout counter to queue.
For consumers, buying long queues in supermarkets is a headache. Usually, most supermarkets in Fuzhou are not too crowded, but in general, there are two or three people who queue up to pay the bills at the checkout counter. On weekends and holidays, there are more people waiting in line, and sometimes it takes twenty or thirty minutes to wait for the bill.
In order to change this situation, many supermarkets in Fuzhou have been thinking about different methods in recent years. For example, some supermarkets launched a call service in the past few years, that is, a service pager was installed in front of each checkout counter. There are 4 customers waiting, the fifth customer can press the service pager, and the supermarket service guide will guide the customer to pay the bill at the cashier with a small number of queues, or open a new checkout counter.
In the past few years, mobile phone mobile payment promotion, Fuzhou major supermarkets also quickly followed, allowing consumers to complete payment faster, reducing queue time. At the same time, some supermarkets in Fuzhou also began to set up self-service cash registers at the exit of supermarkets. Consumers can scan and pay for goods on self-service cash registers when they pay, this method has been promoted in many supermarkets.
According to industry insiders, the consumer experience is a competitive advantage of supermarkets. Reducing the time for consumers to pay for the queue is an important part of the supermarket to improve the consumer experience. From the trend, the supermarket purchase order process will be further optimized. In the future, the shopping basket or shopping cart may be able to directly scan the goods. After the consumer purchases, the shopping basket or the shopping cart can automatically generate the payment QR code, and the consumer scans with the mobile phone. The payment can be completed after the QR code.
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