The Beijing Morning News reporter learned that the home of Xianghe has been in business since June 2011 and officially opened in June 2012. At the beginning of its opening, the home of Xianghe once played a different position from the traditional store, abandoning the original rental mode of the exhibition hall and implementing self-operated The slogan of earning a pattern of sales spreads.
At the beginning of July 2013, Xianghe House posted a notice saying that “Xianghe Home Market was renamed as New Dongjiao Market†and began to attract foreign investment. Some media have therefore reported that this may mean the failure of the peaceful mode of the home of the peaceful home. On the website of the Beijing Municipal Administration for Industry and Commerce, it was found that on July 18, 2013, the name of Xianghe Home was changed to “Beijing Dongwuhuan New Dongjiao Mall Co., Ltd.â€, and the former legal person Wang Weiming was still the investor of the new eastern suburbs. one.
Mr. Bai said that his furniture is a self-operated brand of Xianghe House. After the problem, he can only find the home of Xianghe. Now the home of Xianghe is renamed, so it should be the responsibility of the new eastern suburbs.
Mr. Cui, who is responsible for Mr. Bai’s rights protection at the Huawei Industrial and Commercial Bureau of Chaoyang Industrial and Commercial Bureau, also said that although the home of Xianghe was later renamed and its business has been adjusted, some company executives are still there, so they must be responsible for consumer complaints. Mr. Cui said that after the inspection report was released on January 23, he had copied the relevant evidence. Since the Spring Festival holiday, he recently contacted a person in charge of the new eastern suburbs and handed over the materials. He hoped that the two sides would resolve the dispute as soon as possible.
On February 21, Mr. Cui told the Beijing Morning Post that the person in charge of the new Dongjiao promised to reply as soon as February 24, but when the reporter contacted Mr. Cui again yesterday, the other party said that the merchant still did not give a reply.
â– New business
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Since the home of Xianghe no longer exists, the after-sales phone number in Mr. Bai’s contract has been unable to be connected, and the customer service at the beginning of the online Xianghe House is also unanswered. Last Friday, Mr. Cui of Warwick Industrial and Commercial Office conveyed the contact information and interview intention of the Beijing Morning Post reporter to a person in charge of the new Dongjiao Wang, but as of yesterday, the reporter did not receive a reply.
Yesterday, the Beijing Morning Post reporter contacted Mr. Wang, the marketing manager of the new Dongjiao Mall. The other party said that he came to the company after he changed the name of the mall. He did not know about the former Xianghe House. However, Manager Wang said that he would get in touch with Mr. Bai, the consumer, and then explain the situation in detail to the company's leaders, hoping to give consumers a satisfactory solution.
â– lawyer's statement
Consumers demand a loss of two reasonable
Article 48 of the Law of the People's Republic of China on the Protection of Consumer Rights and Interests stipulates that if the goods are deemed to be unqualified by the relevant administrative department according to law, and the consumer requests a return, the operator shall be responsible for the return. Article 49 stipulates that "when an operator provides fraudulent acts of goods or services, it shall increase the compensation for the losses suffered by the consumers in accordance with the requirements of the consumers, and increase the amount of compensation for the price of the goods purchased by the consumers or the fees for receiving the services. Double." In this regard, Mr. Bai proposed a claim for two. Mr. Cui of the Industrial and Commercial Office said that the evidence of the inspection report is conclusive, and Mr. Bai’s request for a second payment is no problem, but whether the merchant can agree or not, he needs further mediation. If the coordination fails, you can only go through the legal process.
Qiu Baochang, head of the China Consumers Association Lawyers Group, believes that at present, the home of Xianghe and later companies are not completely independent, so the rights and obligations should be followed. It is also reasonable for consumers to pay a second in accordance with the requirements of the Consumer Law.
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